Moving to the Cloud 1/3
...the What and Why? This article is the first in a series discussing key strategies a company’s IT leadership should be considering in...
"We Know What You Said!"
...we are listening closely... everywhere! Broadly speaking, a hotel’s departed guest falls into one of three sentiment classes;...
"We Know What You Want!"
...no really, we do... you told us! In the previous “We Know Why You Stay!” article we focused on repointing our thinking toward the...
“We Know Why You Stay!”
...or do we? It would be foolhardy for hoteliers to assume all travellers are fixated on the lowest published room rate. One of the most...
The Hotel Distribution Workhorse
A second generation hotel distribution technology still working hard in a fifth generation world… Commercial grade Hotel Electronic...
Right-Pricing
...a terrible thing happened last month on our consumer-direct, branded hotel website ! Not so long ago a leading upscale hotel brand was...