Optimal Hospitality Technology
…we are getting closer, but we’re certainly not there yet. Making a definitive shift from legacy hospitality technologies that rely on...
The Basics of System Selection…
"Hotels buy things every day, some of low value and short-term impact, like paper towels. Others are costly with a profound long-term
Total Hotel Revenue Performance!
...optimizing all the hotel's saleable products. Every good hotel management school graduate will have been well coached in the value of...
No Wonder They Can Break!
… the promise of a hotel Loyalty program is simple. But the underlying technology gets devilishly complex quickly. Like we said, the...
The Arrival Experience
Satisfying the guest on their terms ! As regular travelers we are all increasingly exposed to a broad array of mobile accessible features...
Lobby Tech.
...what goes around comes around ! Being somewhat of a romantic when it comes to hotels, especially the Grand hotels, I was captivated...