Proven Partnerships that Produce Results

“Prism successfully guided Pursuit through two critical technology initiatives: a full PMS selection process and the articulation of a future-state technology stack designed to support our position as a sightseeing attractions and hospitality company. Their ability to combine deep hospitality expertise with practical technology and operational insight helped create clarity, alignment, and confidence across a complex transformation effort.”

Sam Auck

Chief Platform Officer, Pursuit

"We call on Prism for tasks outside the ordinary that require depth of original research and investigation coupled with deep industry knowledge.  The breadth and reach of their professional network is exceeded only by their operational, business and technical expertise."

Mike Uwe Dickersbach

CIO, Highgate

“...the common thread across all of these engagements is Prism’s consistent commitment to the client’s success and willingness to make the efforts to achieve the desired outcome in a timely and professional manner.”

Michael P. Doyle

EVP & MD, CHM/Warnick

White Elephant’s relationship with Prism literally goes back to the last century.  They have been an invaluable partner and resource in multiple strategic system acquisitions over the years as well as providing counsel and insight on everything related to distribution, from channel management to contact center organization.

Kareem Taha
VP of IT, White Elephant Resorts

“Prism’s system selection methodology and process greatly helped citizenM Hotels in our selection of next generation systems.  It's clear that the skills Prism brings to the table are based on years of experience and run deep.”

Nick Price

CEO, NetSys Technology

For nearly twenty years, Mandarin Oriental Hotel Group has partnered with Prism on a number of initiatives that have been strategically critical to the Group. Across strategy development, system selection and RFPs, program delivery, and complex vendor engagements, Prism has consistently brought deep expertise, thoughtful insight, and a genuine commitment to our success. They are a trusted partner who takes the time to understand our business and delivers outcomes that truly matter.

Throughout our relationship, Prism has also demonstrated the highest standards of personal and professional integrity, always acting in the best interests of Mandarin Oriental.

Todd Wood

VP, Global Applications & Transformation

Mandarin Oriental

“Prism brought significant value to MGM Resorts during our CRS replacement initiative through their deep hospitality, operational, and product expertise. From requirements and negotiations to testing and implementation support, they provided disciplined guidance and practical insight throughout the program.”

Sarah Fults

VP Distribution,

MGM Resorts Intl.

“Prism has been an outstanding hospitality technology partner. Their breadth of industry experience, responsiveness, and commitment to identifying practical, efficient solutions consistently set them apart. They understand both the technical and operational sides of hospitality and bring tremendous value to every engagement.I live in fear that Mark might someday retire and not return my call…”

Matt Arrants

Principle, The Arrants Company