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Industry Experts with Proven Results
People
Prism Hospitality Consulting’s partners bring more than seventy-five years of combined hospitality, technology, operations, and commercial leadership experience gained across global hotel brands, hospitality organizations, and technology providers. Prior to transitioning into consulting, both partners held senior and executive positions spanning hotel operations, distribution, marketing, reservations, product strategy, and hospitality technology management.
Their experience includes leadership roles with organizations such as Hilton International, ITT Sheraton, The Savoy Group, Disney, and numerous independent hotel and resort organizations across North America and Western Europe.
Today, Prism provides independent hospitality technology and strategic advisory services focused on system selection, PMS and CRS modernization, distribution strategy, guest experience technologies, and digital transformation initiatives.
Partners
Mark is a career hotelier. After hotel school he worked at ITT Sheraton in roles of increasing responsibility at every level of the enterprise with leadership roles in both central and property system innovations. Launching his first consulting venture in 1997, Mark co-founded Prism in 2001, serving literally hundreds of clients over the years, usually repeat and always from references.
With more than 30 years in the hotel industry, Mark combines deep hospitality operations experience with senior hospitality technology leadership. His career spans hotel management roles with Hilton International, The Savoy Group, Sheraton, and Royal Classic Hotels, followed by senior Product Management positions with HIS, Disney, Anasazi, and Pegasus Solutions.