ERP (1 of 2)
…Let's shine a light on ERP . If we here at Prism Hospitality Consulting were to have generated periodic Hospitality IT Word Clouds...
Optimal Hospitality Technology
…we are getting closer, but we’re certainly not there yet. Making a definitive shift from legacy hospitality technologies that rely on...
The Basics of System Selection…
"Hotels buy things every day, some of low value and short-term impact, like paper towels. Others are costly with a profound long-term
A CRS Where Everyone Knows Your Name!
...the challenges of operating a CRS globally. The CRS is the heart and vascular system of any meaningful hotel company. It distributes...
Total Hotel Revenue Performance!
...optimizing all the hotel's saleable products. Every good hotel management school graduate will have been well coached in the value of...
No Wonder They Can Break!
… the promise of a hotel Loyalty program is simple. But the underlying technology gets devilishly complex quickly. Like we said, the...
The Arrival Experience
Satisfying the guest on their terms ! As regular travelers we are all increasingly exposed to a broad array of mobile accessible features...
Lobby Tech.
...what goes around comes around ! Being somewhat of a romantic when it comes to hotels, especially the Grand hotels, I was captivated...
Moving to the Cloud 3/3
...Impact on IT ! This article is the third in a series discussing key strategies a company’s IT leadership should consider in making a...
As Hotel PBX Systems Age
...Look to the Cloud! Once a revenue generator, in-room phones now represent an unwanted expense for hoteliers and are largely ignored by...