No Wonder They Can Break!
… the promise of a hotel Loyalty program is simple. But the underlying technology gets devilishly complex quickly. Like we said, the...
The Arrival Experience
Satisfying the guest on their terms ! As regular travelers we are all increasingly exposed to a broad array of mobile accessible features...
Guest-facing Mobile Technologies
...are we there yet? There is no scarcity of impressive statistics espousing the exponential growth in the use of smart-phones and other...