Touchless, yes, but not Service-less
… Striking the Right Balance in an Hotel Operations Environment that Changes Weekly. Touchless, while not a new hotel concept, has recently fast-tracked itself to a much more prominent place within the hospitality industry’s glossary of terms and practices. Just one in an array of reactive approaches hotels are employing by way of addressing the current Covid-19 pandemic, the Touchless effect on today’s hotel stay experience is poised to more assertively drive both positive a
