...Look to the Cloud!
Once a revenue generator, in-room phones now represent an unwanted expense for hoteliers and are largely ignored by tech-savvy guests. Cloud PBX systems could offer some relief.
In 1998, the first cellular telephone plans offering nationwide coverage without roaming charges landed on the market. The regulatory, commercial and technological evolutions that led to this development are the subject of a different article; this one is about the impacts on today’s hotel telephony services.
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