Optimal Hospitality Technology
…we are getting closer, but we’re certainly not there yet. Making a definitive shift from legacy hospitality technologies that rely on...
Touchless, yes, but not Service-less
… Striking the Right Balance in an Hotel Operations Environment that Changes Weekly. Touchless, while not a new hotel concept, has...
The Basics of System Selection…
"Hotels buy things every day, some of low value and short-term impact, like paper towels. Others are costly with a profound long-term
A CRS Where Everyone Knows Your Name!
...the challenges of operating a CRS globally. The CRS is the heart and vascular system of any meaningful hotel company. It distributes...
Total Hotel Revenue Performance!
...optimizing all the hotel's saleable products. Every good hotel management school graduate will have been well coached in the value of...
No Wonder They Can Break!
… the promise of a hotel Loyalty program is simple. But the underlying technology gets devilishly complex quickly. Like we said, the...